Frequently Asked Questions
Everything you need to know about our premium pet fashion and gear.
How do I determine the right size for my pet?
We provide a detailed sizing guide on every product page. We recommend measuring your pet's neck and chest circumference with a soft tape measure, allowing for a two-finger gap for comfort.
What is your return policy for apparel?
We offer a 30-day return window for all unworn items in original packaging. For hygiene reasons, items must be free of pet hair and odors to qualify for a full refund.
Are your products durable enough for active dogs?
Yes, our pet fashion is designed with both style and utility in mind. We use high-grade nylon, reinforced stitching, and weather-resistant fabrics to ensure longevity during outdoor adventures.
How long does shipping take?
Standard domestic orders typically arrive within 3-7 business days. We also offer expedited shipping options at checkout if you need your pet's new outfit sooner.
Can I wash the collars and harnesses?
Most of our products are machine washable on a gentle cycle. We recommend placing them in a mesh laundry bag and air-drying them to maintain the integrity of the hardware.
Do you offer international shipping?
Yes, Atlas Pet Company ships worldwide. International delivery times and shipping rates vary by destination and are calculated at the checkout page.